← Back to Charlotte AssistantCharlotte

CG: General Commercial Zoning District Overview for Charlotte, NC

Jurisdiction: CharlotteCode Version: June 01, 2023 (Amended March 23, 2026)

The CG: General Commercial Zoning District in the City of Charlotte is an employment-focused zone designed for high-traffic areas like arterial streets and major intersections. Development within the CG: General Commercial Zoning District requires a minimum 5% on-site open space allocation and is governed by Tier 2 parking standards, which include both minimum and maximum parking limits [Sections 6.4, 19.2]. The district allows a wide range of commercial uses by-right while setting a base building height limit of 50 feet, which may be increased to 65 feet through the City of Charlotte’s voluntary development bonus system [Section 6.3].

Purpose and General Character

The City of Charlotte intends the CG: General Commercial Zoning District to accommodate areas of general commercial development organized along arterial streets or located at key intersections. While the standards for the CG: General Commercial Zoning District acknowledge an inherent auto-orientation due to their location, they are designed to encourage the improvement of the pedestrian environment and accommodate alternative modal choices [Section 6.1].

The character of the CG: General Commercial Zoning District is defined by its role as a high-intensity employment and service hub. It provides for a mix of large-scale retail, office, and service-oriented uses that serve both local neighborhoods and the broader Charlotte region.

Permitted Land Uses

Land uses in the CG: General Commercial Zoning District are categorized as permitted by-right (X), allowed with prescribed conditions (PC), or requiring conditional zoning (C).

Residential Uses

Residential development is generally limited in the CG: General Commercial Zoning District. Single-family, duplex, and quadraplex dwellings are permitted only on individual parcels that existed legally prior to June 1, 2023 [Sections 15.4.EE, 15.4.HH, 15.4.GG].

  • Permitted with Conditions (PC): Multi-family attached units, Multi-family stacked units, Multi-dwelling developments, and Continuum Care Retirement Communities (CCRC).
  • Prohibited: Dormitories and Manufactured Home Parks.

Commercial and Industrial Uses

The CG: General Commercial Zoning District supports a vast array of business activities [Section 15.2]:

  • Permitted By-Right (X): Art galleries, arts or fitness studios, commercial fitness centers, financial institutions, hotels/motels, industrial design, offices, and retail goods establishments.
  • Permitted with Conditions (PC): Animal care facilities, car washes, drive-through establishments, medical/dental offices, and restaurants/bars.
  • Vehicle Services: Vehicle fueling facilities and enclosed vehicle dealerships are permitted with conditions, while outdoor vehicle dealerships established after June 1, 2023, are limited to less than two acres in lot area [Section 15.4.EEEE].

Dimensional and Design Standards

The City of Charlotte enforces specific dimensional requirements to ensure buildings in the CG: General Commercial Zoning District maintain compatibility with the surrounding urban context.

Lot and Siting Standards

Standard Requirement
Minimum Lot Width 50 feet
Minimum Side Setback 10 feet
Minimum Rear Setback 20 feet
Max Building Height (Base) 50 feet
Max Building Height (with Bonus) 65 feet

Frontage Setbacks and Build-To Zones

Buildings in the CG: General Commercial Zoning District must adhere to setbacks based on the type of street frontage they abut [Table 6-2].

Frontage Type Setback Line (from future back of curb) Build-To Zone (BTZ)
Main Street 24 feet 0 to 20 feet
4-5 Lane Avenue/Boulevard 36 feet N/A
6 or more Lane Avenue/Boulevard 40 feet N/A
2-3 Lane Avenue 36 feet N/A
Transit Station, Public Path, or Park 20 feet N/A
Secondary Frontage 36 feet N/A

Building Articulation and Transparency

To foster an engaging streetscape, the City of Charlotte requires specific design elements for nonresidential and mixed-use buildings in the CG: General Commercial Zoning District [Table 6-4, Table 6-5]:

  • Maximum Building Length: 500 feet.
  • Maximum Blank Wall Area: 20 feet (ground floor and upper floors).
  • Minimum Ground Floor Height: 16 feet for Main Street frontages.
  • Ground Floor Transparency: 60% for Main Street frontages; 30% to 40% for other frontages.
  • Upper Floor Transparency: 15% minimum per story.

Open Space Requirements

New construction of a principal building 1,000 square feet or greater in the CG: General Commercial Zoning District must provide on-site open space [Section 6.4].

  • Quantity: Development must provide a minimum of 5% on-site open space.
  • Public Access: For commercial developments, a minimum of 50% of the required on-site open space must be public open space.
  • Design: Open space must meet the requirements of Section 16.5, including minimum dimensions (typically 10 feet) and surfacing requirements (grass, shrubs, or hardscape) [Table 16-2].

Off-Street Parking

The CG: General Commercial Zoning District follows the Tier 2 vehicle parking requirements. This means the City of Charlotte mandates both a minimum number of required spaces and a maximum cap to prevent over-parking [Section 19.2].

  • Minimum Flexibilities: Developers may count existing on-street parking abutting the property toward the minimum requirement [Section 19.2.D].
  • Exemptions: Accessible parking spaces and electric vehicle (EV) charging stations are not included in the calculation of parking maximums [Section 19.2.F].

Sections Cited

  • Article 6. Commercial Zoning Districts (Sections 6.1, 6.3, 6.4)
  • Article 15. Use Regulations (Sections 15.2, 15.4)
  • Article 16. General Development Regulations (Sections 16.3, 16.5)
  • Article 19. Off-Street Vehicle & Bicycle Parking (Section 19.2)

Have a specific zoning question?

Ask our AI assistant for instant, cited answers from the Charlotte code.

Open Chat Assistant